Return and Refund Policy

At Danbury Automotive Lifts, we are committed to ensuring customer satisfaction with high-quality products and reliable service. If you are not fully satisfied with your purchase, we offer a straightforward return and refund process.

1. Return Policy

You have **30 days** from the date of receipt to initiate a return. To qualify, items must be unused, in their original packaging, and in the same condition as received.

Return Process:

Contact us at Contact@danburylifts.com with your order details.
Once approved, we will provide return instructions and shipping details.
Securely package the item to avoid damage during return shipping.

2. Refund Policy

Once we receive and inspect your returned item, we will notify you of the status. Refunds will be processed within **3 to 7 business days** through the original payment method.

Full Refund Conditions:

If the product is damaged during shipping or has a manufacturer defect, we take full responsibility and will cover all return costs.
If the return is due to customer preference or misuse, the customer is responsible for return shipping fees.

3. Non-Returnable Items

Certain products, including customized orders and clearance items, are non-returnable. If you have any doubts about your product's eligibility for return, please contact us before initiating the process.